Better service for the customer is for the good of the public, and this is the true purpose of enterprise.

After-sales service is more important than assistance before sales. It is through such service that one gets permanent customers.

No matter how deep a study you make. What you really have to rely on is your own intuition and when it comes down to it, you really don't know what's going to happen until you do it.

Company's vision must be driven by the aspirations of its customers.

If we cannot make a profit, that means we are committing a sort of crime against society. We take society's capital, we take their people, we take their materials, yet without a good profit, we are using precious resources that could be better used elsewhere.

In order to do a good job a person must like what he or she is doing....'Love thy work', and you will be successful..... If you do things just because you have to, then you will never enjoy work. Nor will you do a good job if you do it simply out of a sense of duty. stress is often a by-product of such passive or negative attitudes toward work. Paradoxically as it may sound, love of work can be the best medicine for workaholism.

We are apt to think that our ideas are the creation of our own wisdom but the truth is that they are the result of the experience through outside contact.