Education and the workforce: I think these two things go together in terms of human potential.

We need to develop people rather than process them.

Our biggest project is actually more in the social sciences, where we are studying mastery - how people get good at things - only we do it from an individuality perspective.

I enrolled at a local college, but this time paid attention to myself - took only courses that really interested me, even if they weren't in sequence; kept out of classes with people I knew from high school, because I tended to act like the class clown around them; selected teachers by their teaching style - until I could build up my study habits. I ended up graduating with a 3.97 GPA and got into Harvard for my doctorate.

Character is incredibly jagged, and incredibly contextualized, even to the point where I still feel uncomfortable thinking about it.

Right now, for instance, we resist giving people extra time on exams or for assignments, as though it's unfair to the faster students.

We've become so used to the concept as a measuring and sorting tool, that it and its correlates - below-average, above-average - are everyday speech. We don't even question the language, although the challenges we face require a different mindset.