For me, privacy and security are really important. We think about it in terms of both: You can't have privacy without security.

The Web is a vast collection of completely uncontrolled heterogeneous documents.

If your access to health care involves your leaving work and driving somewhere and parking and waiting for a long time, that's not going to promote healthiness.

How exciting is it to come to work if the best you can do is trounce some other company that does roughly the same thing?

...It's important to distinguish between "worry versus harm" when it came to privacy online.

You need to invent things and you need to get them to people. You need to commercialize those inventions. Obviously, the best way we've come up with doing that is through companies.

Many leaders of big organizations, I think, don't believe that change is possible. But if you look at history, things do change, and if your business is static, you're likely to have issues.