Many leaders of big organizations, I think, don't believe that change is possible. But if you look at history, things do change, and if your business is static, you're likely to have issues.

You’re going to have some very amazing capabilities in the economy. When we have computers that can do more and more jobs, it’s going to change how we think about work. There’s no way around that. You can’t wish it away.

Always work hard on something uncomfortably exciting!

There are basically no companies that have good slow decisions. There are only companies that have good fast decisions.

How exciting is it to come to work if the best you can do is trounce some other company that does roughly the same thing?

We should be building great things that don't exist.

Small groups of people can have a really huge impact.