Harkening back to a story about my grandfather, I was lucky to attend a great high school in New York, Bronx High School of Science, which has produced more Nobel prize winners than any other high school in America.

If the workers don't keep themselves current - with some assistance and guidance from their employers - then the workers who are in the legacy roles will have to be removed. That's what's so difficult.

My fighting spirit has often seemed out of place.

In the summer between my freshman and sophomore year, my grandfather got me a job at a local messenger company working on Wall Street. I was lucky enough to have been in the business during a stock market boom but just before the fax machine appeared on the scene, let alone email and the Internet. As a result, the messenger business was booming.

I believe that only a subset of us is meant to lead. The rest want to follow.

I also believe that at a critical point (more than six people?), that collective wisdom turns into group think.

It's the "Success Paradox." When a set of behaviors has gotten you somewhere, you keep doing them even though the circumstances have changed.