A letter is never ill-timed; it never interrupts. Instead it waits for us to find the opportune minute, the quiet moment to savor the message. There is an element of timelessness about letter writing.

The single and most dangerous word to be spoken in business is no. The second most dangerous word is yes. It is possible to avoid saying either.

Most meetings are too long, too dull, too unproductive - and too much a part of corporate life to be abandoned.

A letter is never ill-timed; it never interrupts. Instead it waits for us to find the opportune minute, the quiet moment to savor the message. There is an element of timelessness about letter writing.

No matter what the job description says, your real job is to make the boss look good.

If you are hired to shake up the system, do it. No one will believe you're the boss until you do one or more of the following: 1. Add a new division; 2. Lop off a present department; 3. Add new people or reassign and reward present employees; 4. Get rid of deadwood; 5. Change the method of accounting; 6. Change lawyers, accountants, or other outside services; 7. Ask a lot of questions, and demand answers by a certain date; 8. Get in touch with key people in your industry or city and arrange personal meetings; 9. Improve working conditions; 10. Update present benefit plans.

We are the generation that came of age in an ageless society.