I came to see, in my time at IBM, that culture isn't just one aspect of the game; it is the game.

I want to become a student. I want to read Chinese history and go on a dig.

The thing I have learned at IBM is that culture is everything.

No institution will go through fundamental change unless it believes it is in deep trouble and needs to do something different to survive.

I came to see, in my time at IBM, that culture isn't just one aspect of the game; it is the game.

For the first month, I listened, and I tried very hard not to draw conclusions

The rewards system is a powerful driver of behavior and therefore culture.