Technology has limitations on what it can accomplish. You do not.

You can’t mandate [cultural change], can’t engineer it. What you can do is create the conditions for transformation. You can provide incentives. You can define the marketplace realities and goals. But then you have to trust. In fact, in the end, management doesn’t change culture. Management invites the workforce itself to change the culture.

I have always believed you cannot run a successful enterprise from behind a desk.

Every now and then, a technology comes along that is so profound, so powerful, so universal, that its impact will change everything. It will transform every institution in the world. It will create winners and losers, will change the way we do business, the way we teach our children, communicate and interact as individuals.

I just think we should look at this as a chess match," he said, "between the world's greatest chess player and Garry Kasparov.

Watch the turtle. He only moves forward by sticking his neck out.

I look for people who work to solve problems and help colleagues, I sack politicians.