You can never be comfortable with your success, you've got to be paranoid you're going to lose it.

It is not about bits, bytes and protocols, but profits, losses and margins.

The last thing IBM needs right now is a vision.

I look for people who work to solve problems and help colleagues, I sack politicians.

Everything starts with the customer.

I came to see, in my time at IBM, that culture isn't just one aspect of the game; it is the game.

This really is a merger of equals. I wouldn't have come back to work for anything less than this fantastic opportunity. This lets me combine my two great loves - technology and biscuits.