By the choices we make, by the attitudes we exhibit, we are influencing lives every day in positive or negative ways.

By the choices we make, by the attitudes we exhibit, we are influencing lives every day in positive or negative ways.

One of the most wonderful things about having a positive attitude is the number of people it touches, many times in ways you'll never know.

The difference is that raving fans, unlike satisfied customers, become part of your sales force. They tell friends, family and co-workers about your services and your products. And, of course, good things will happen!

People are like sticks of dynamite. The power is on the inside, but nothing happens until the fuse gets lit.

I've come to realize that the difference in success or failure is not how you look, how you dress, or how you're educated. It's how you think !

The only way to build a good company is one satisfied customer at a time. However, to build a great company, we must add one raving fan at a time. The difference is this...a satisfied customer will come back, but a raving fan not only comes back, but becomes part of your sales team. There's a big difference!