A service culture doesn't happen by accident. The company is always a reflection of the person at the helm. Their attitude, their values, and their commitment to service excellence will drive the actions of others in the organization. Always has...always will.

One of the most wonderful things about having a positive attitude is the number of people it touches, many times in ways you'll never know.

I've come to realize that the difference in success or failure is not how you look, how you dress, or how you're educated. It's how you think !

Behind me is infinite power, before me is endless possibility, around me is boundless opportunity.

What happens when you believe something with all your heart? Belief fuels enthusiasm, and determined enthusiasm explodes into passion. It fires our souls and lifts our spirits.

If I am happy inside, then I live in paradise no matter where my residence is.

People are like sticks of dynamite. The power is on the inside, but nothing happens until the fuse gets lit.