A service culture doesn't happen by accident. The company is always a reflection of the person at the helm. Their attitude, their values, and their commitment to service excellence will drive the actions of others in the organization. Always has...always will.

Passion--it's the driving force that you just can't ignore. It's what will make your new adventure seem more like fun, than work. It's the difference between wanting to start a business and craving it.

In order to accomplish more than you ever have before, you must do more than you have ever done before.

The difference is that raving fans, unlike satisfied customers, become part of your sales force. They tell friends, family and co-workers about your services and your products. And, of course, good things will happen!

People are like sticks of dynamite. The power is on the inside, but nothing happens until the fuse gets lit.

What happens when you believe something with all your heart? Belief fuels enthusiasm, and determined enthusiasm explodes into passion. It fires our souls and lifts our spirits.

This is the beginning of a new day. You have been given this day to use as you will. You can waste it or use it for good. What you do today is important because you are exchanging a day of your life for it. When tomorrow comes, this day will be gone forever; in its place is something that you have left behind... let it be something good.