Starting epidemics requires concentrating resources on a few key area. The Law of the Few says that Connectors, Mavens, and Salesman are responsible for starting word-of-mouth epidemics, which means that if you are interested in starting a word-of-mouth epidemic , your resources ought to be solely concentrated on these three groups. No one else matters.
Malcolm GladwellMy father read Charles Dickens to us as children, and at the end of virtually every novel he would choke up and start to cry - and my father NEVER cried. It always made me love him all the more.
Malcolm GladwellHappiness, in one sense, is a function of how closely our world conforms to the infinite variety of human preference.
Malcolm GladwellPerformance ought to improve with experience, and pressure is an obstacle that the diligent can overcome.
Malcolm GladwellPeople are in one of two states in a relationship,โ Gottman went on. โThe first is what I call positive sentiment override, where positive emotion overrides irritability. Itโs like a buffer. Their spouse will do something bad, and theyโll say, โOh, heโs just in a crummy mood.โ Or they can be in negative sentiment override, so that even a relatively neutral thing that a partner says gets perceived as negative.
Malcolm Gladwell