If we think about emotion this way - as outside-in, not inside out - it is possible to understand how some people can have an enormous amount of influence over others. Some of us, after all, are very good at expressiing emotions and feelings, which means that we are far more emotionally contagious than the rest of us.

I don't want to be like the angry old guy in the corner who is always ranting and raving about the same things - but I don't mind doing that just a little bit!

There are moments, particularly in times of stress, when haste does not make waste, when our snap judgments and first impressions can offer a much better means of making sense of the world.

If your parents are billionaires, that might actually be an obstacle to your own happiness and self-development. If you go to Oxford or Harvard, that might actually thwart your desire to graduate with a science or math degree.

I became convinced that knowing lots of people was kind of skill, something that the diligent can overcome.

What happens when two people talk? That is really the basic question here, because, that's the basic context in which all persuasion takes place.

All artists have to do that at a certain point. This shift that has to happen between the initial moment of creation and then the consideration of what has been created.