If we think about emotion this way - as outside-in, not inside out - it is possible to understand how some people can have an enormous amount of influence over others. Some of us, after all, are very good at expressiing emotions and feelings, which means that we are far more emotionally contagious than the rest of us.

Arousal leaves us mind-blind.

Flom had the same experience...He didn't triumph over adversity. Instead, what started out as adversity ended up being an opportunity.

being able to act intelligently and instinctively in the moment is possible only after a long and rigorous of education and experience

My earliest memories of my father are of seeing him work at his desk and realizing that he was happy. I did not know it then, but that was one of the most precious gifts a father can give his child.

Of the great entrepreneurs of this era, people will have forgotten Steve Jobs.

We need to look at the subtle, the hidden, and the unspoken.