I've been in auditions without screens, and I can assure you that I was prejudiced. I began to listen with my eyes, and there is no way that your eyes don't affect your judgement. The only true way to listen is with your ears and your heart. (p.251)

Our intuitions, as humans, aren't always very good. Changes that happen really suddenly, on the strength of the most minor of input, can be deeply confusing.

As human beings, we always expect everyday change to happen slowly and steadily, and for there to be some relationship between cause and effect.

I recently talked to an eighteen-year-old - a huge FIFA fan - and realized that he spends more time playing the FIFA video game than he does watching actual FIFA games.

The Rule of 150 says that congregants of a rapidly expanding church, or the members of a social club, or anyone in a group activity banking on the epidemic spread of shared ideals needs to be particularly cognizant of the perils of the bigness. Crossing the 150 line is a small change that can make a big difference.

Giants are not what we think they are. The same qualities that appear to give them strength are often the sources of great weakness.

Do I think that American democracy ends if Trump is president? No! I think, there are plenty of checks and balances in place. I think he would do some damage to the country but we would recover. The office of the presidency and American democratic institutions are a lot stronger than one person. So if he wins, our job is just to keep the office strong, right? And hope he'll be replaced by something better!