The visionary starts with a clean sheet of paper, and re-imagines the world.

We can unravel the logic behind who succeeds and who doesn't.

Our first impressions are generated by our experiences and our environment, which means that we can change our first impressions... by changing the experiences that comprise those impressions.

We don't know where our first impressions come from or precisely what they mean, so we don't always appreciate their fragility.

The kinds of errors that cause plane crashes are invariably errors of teamwork and communication.

Success is not a function of individual talent. It's the steady accumulation of advantages. It's bound up in so many other broader circumstantial, environmental, historical, and cultural factors.

Emotion is contagious.