If a window is broken and left unrepaired, people walking by will conclude that no one cares and no one is in charge. Soon, more windows will be broken, and the sense of anarchy will spread from the building to the street on which it faces, sending a signal that anything goes.
Malcolm GladwellThe nature of athletic celebrity is increasingly moving away from the actual field of play.
Malcolm GladwellThose with health insurance are overinsured and their behavior is distorted by moral hazard. Those without health insurance use their own money to make decisions based on an assessment of their needs. The insured are wasteful. The uninsured are prudent. So what's the solution? Make the insured a little more like the uninsured.
Malcolm GladwellWhenever we have something that we are good at--something we care about--that experience and passion fundamentally change the nature of our first impressions.
Malcolm Gladwell