The face is not a secondary billboard for our internal feelings. It is an equal partner in the emotional process.

Nothing frustrates me more than someone who reads something of mine or anyone else's and says, angrily, 'I don't buy it.' Why are they angry? Good writing does not succeed or fail on the strength of its ability to persuade. It succeeds or fails on the strength of its ability to engage you, to make you think, to give you a glimpse into someone else's head—even if in the end you conclude that someone else's head is not a place you'd really like to be.

Practice isn't the thing you do once you're good. It's the thing you do that makes you good.

We learn by example and by direct experience because there are real limits to the adequacy of verbal instruction.

I recently talked to an eighteen-year-old - a huge FIFA fan - and realized that he spends more time playing the FIFA video game than he does watching actual FIFA games.

The people at the top don't work just harder or even much harder than everyone else. They work much, much harder.

Our acquaintances—not our friends—are our greatest source of new ideas and information. the internet lets us exploit the power of these kinds of distant connections with marvellous efficiency.