The act of facing overwhelming odds produces greatness and beauty.

Emotion is contagious.

The trick to finding ideas is to convince yourself that everyone and everything has a story.

If you want to bring a fundamental change in people's belief and behavior...you need to create a community around them, where those new beliefs can be practiced and expressed and nurtured.

An innate gift and a certain amount of intelligence are important, but what really pays is ordinary experience.

There is more going on beneath the surface than we think, and more going on in little, finite moments of time than we would guess.

our unconscious reactions come out of a locked room, and we can't look inside that room. but with experience we become expert at using our behavior and our training to interpret - and decode - what lies behind our snap judgment and first impressions.