The only constant in the technology industry is change.

Multi-Tenancy is a requirement for a SaaS vendor to be successful

Relationships with the media are really important. The media has a more important voice today than it has ever had. We don't advertise. We only have one marketing vehicle, which is editorial, and our ability to get our message out and communicate it effectively.

Journalists immediately think of me as a resource for a quote or comment because they know that I will be available to offer fresh insight and meet their deadlines.

Most of all, I discovered that in order to succeed with a product, you must truly get to know your customers and build something for them.

Although I loved working on technology - I've always been a computer geek at heart - my professors encouraged me to get a real-world job working with customers.

Philanthropy isn't just about big gifts; it's about participation. It is about the grace that comes from working together.