I have failed a lot in my philanthropy, where I will make philanthropic contributions and they just won't be effective.

The CMO is expected to spend more on technology than the CIO by 2017.

Although I loved working on technology - I've always been a computer geek at heart - my professors encouraged me to get a real-world job working with customers.

The secret to successful hiring is this: look for the people who want to change the world.

The world is being re-shaped by the convergence of social, mobile, cloud, big data, community and other powerful forces. The combination of these technologies unlocks an incredible opportunity to connect everything together in a new way and is dramatically transforming the way we live and work.

I believe a balanced life is essential, and I try to make sure that all of our employees know that and live that way. It's crucial to me as a manager that I help ensure that our employees are as successful as our customers and partners.

Journalists immediately think of me as a resource for a quote or comment because they know that I will be available to offer fresh insight and meet their deadlines.