You must always be able to predict what's next and then have the flexibility to evolve.

Nothing is going to make you happier in your life than giving

I've worked with a variety of presidents over the years on both sides of the aisle and congressmen and senators, so I'm not into trying to demonize anybody. It used to be that people would fight like hell on the floor of the house and they'd go have a beer together. Now it's like you're radioactive if you talk to the other side, which keeps us from getting anything done. I'm an independent personally, and I vote for who I believe will make the biggest difference.

You need to get to the future, ahead of your customers, and be ready to greet them when they arrive.

My summers at Apple had taught me that the secret to encouraging creativity and producing the best possible product was to keep people fulfilled and happy. I wanted the people who built salesforce.com to be inspired and to feel valued.

Don't forget to do something for other people.

Although I loved working on technology - I've always been a computer geek at heart - my professors encouraged me to get a real-world job working with customers.