We believe in the art of war. We are trying to get our competition to attack us with angry, virulent energy, so we can transform that into larger market share.

I had one goal. I wanted people to really learn the tools that could change, because I taught finance for years, I network with people in their 20s, obviously, and all ages I've worked with. But I wanted to just take that to another level, and I also, quite frankly, was just angry. I was angry about the level of abuse I saw in 2008 that happened to people. I knew what happened, I had made a fortune during that time because when things melt down - and they're going to again; life is cyclical - it's one of the greatest opportunities in your life.

The CMO is expected to spend more on technology than the CIO by 2017.

The concept that I like the most, and the one that I’ve taken most to heart, is the belief that people can’t be united or focused unless they share a common philosophy - a philosophy that gives their effort a greater meaning.

All this green stuff is great, it's great we don't have plastic bottles or plastic bags and all of that, but how about some great schools?

When I look out from my own business career, I tried to learn from some of the best people, regardless of the industry.

I believe a balanced life is essential, and I try to make sure that all of our employees know that and live that way. It's crucial to me as a manager that I help ensure that our employees are as successful as our customers and partners.