There is no finish line when it comes to system reliability and availability, and our efforts to improve performance never cease.

Social embedded business processes that solve concrete needs are key to enterprise social collaboration.

The only constant in the technology industry is change.

Philanthropy isn't just about big gifts; it's about participation. It is about the grace that comes from working together.

Don't forget to do something for other people.

My summers at Apple had taught me that the secret to encouraging creativity and producing the best possible product was to keep people fulfilled and happy. I wanted the people who built salesforce.com to be inspired and to feel valued.

In business, we say that people overestimate what you can do in a year and underestimate what you can do in a decade. This is true in philanthropy as well.