One reason I love the Kindle, more so than the iPad, is that on the Kindle you can't do anything else but read. It's the best, because it does the least. It doesn't even show a clock.

With a Web and iPhone app, I try to find new and tiny ways to delight my customers. They may not notice, but it helps drive goodwill and makes your product remarkable.

Microsoft loves losing money with online services, so this should stay free forever... unless they get a new CEO who isn't crazy about pouring billions into a hole.

I've worked with many large and small publishers, and nearly all of them love the value that Instapaper provides to their readers.

If you sit on, sleep on, stare at, or touch something for more than an hour a day, spend whatever it takes to get the best.

I don't even like being quoted in a press release.

Writing your own blog platform is like roasting your own coffee: it's impractical and you probably shouldn't do it, but for people who really, truly care about it, it's worthwhile to them for their own personal priorities that sound crazy to everyone else. Well, I write my own blog platform and I roast my own coffee.