Instapaper is much bigger today than I could have predicted in 2008, and it has simply grown far beyond what one person can do. To really shine, it needs a full-time staff of at least a few people.
Marco ArmentI don't need every customer. I'm primarily in the business of selling a product for money. How much effort do I really want to devote to satisfying people who are unable or extremely unlikely to pay for anything?
Marco ArmentI've worked with many large and small publishers, and nearly all of them love the value that Instapaper provides to their readers.
Marco Arment