With a Web and iPhone app, I try to find new and tiny ways to delight my customers. They may not notice, but it helps drive goodwill and makes your product remarkable.

Microsoft loves losing money with online services, so this should stay free forever... unless they get a new CEO who isn't crazy about pouring billions into a hole.

With Instapaper, I can take a few months off. I can't stop publishing 'The Magazine' for two months and work on something else.

As long as I manage investments properly and don't spend recklessly, Tumblr has given my family a strong safety net and given me the freedom to work on whatever I want. And that's exactly what I plan to do.

People will pay for something they like because they want to ensure its future.

I started out from a pretty modest background, so I always had a pretty good sense of money. I always had to work for my money, save my own money, I always bought my own stuff with my money... trying not to waste money unnecessarily.

Emphasizing and rewarding length over quality results in worse writing and more reader abandonment.