Attention to detail can't be (and never is) added later. It's an entire development philosophy, methodology, and culture.

Microsoft loves losing money with online services, so this should stay free forever... unless they get a new CEO who isn't crazy about pouring billions into a hole.

With a Web and iPhone app, I try to find new and tiny ways to delight my customers. They may not notice, but it helps drive goodwill and makes your product remarkable.

Instapaper does support paywall sites. I have a list of them, that when someone saves something it sends a copy of the page as they are viewing it only to them. If you subscribe to a paid site, you can save the content. I'm not really touching the money.

Attention to detail can't be (and never is) added later. It's an entire development philosophy, methodology, and culture.

With Instapaper, I can take a few months off. I can't stop publishing 'The Magazine' for two months and work on something else.

Instapaper is much bigger today than I could have predicted in 2008, and it has simply grown far beyond what one person can do. To really shine, it needs a full-time staff of at least a few people.