There are many times in my life, when I could've thrown in the towel. Many times in my life when I was on the floor. And when you're on the floor, never allow anybody to pick you up. It doesn't matter how long you stay there, make sure you pick yourself up and dust yourself down. Whatever happens, whether you go home today or you don't go home today, that's irrelevant. What's relevant, is you take the knowledge from the experience and you grow as a person.
Marco Pierre WhiteIf the lift is broken, I'll just sit and wait for them to sort it out. I don't believe in friendly conversation or chit-chat.
Marco Pierre WhiteI have no problem in asking a diner to leave for two reasons: 1. If they are rude to my staff. No one has that right. If we make a mistake, allow us to rectify it. 2. If they are loud and abusive at the table. They have no regard or respect for the other diners, who may have worked very hard to save up their cash to afford your prices.
Marco Pierre WhiteIf you are not extreme, then people will take shortcuts because they don't fear you.
Marco Pierre White