You shouldn't take pride in your natural talents any more than you should take pride in your sex, your race or color of your hair

The difference between a pebble and a mountain lies in whom you ask to move it.

We live with them every day, and they come so easily to us that they cease to be precious.

Every time you make a rule you take away a choice, and choice, with all of its illuminating repercussions, is the fuel for learning.

CEOs hate variance. It's the enemy. Variance in customer service is bad. Variance in quality is bad. CEOs love processes that are standardized, routinized, predictable. Stamping out variance makes a complex job a bit less complex.

If we have to know without a doubt that the choices we are making are the perfect ones, we risk never making any choices at all.

When it comes to exploring your creative side, it's very easy to think of all the reasons you can't do it-you don't have the time, you don't have the money, etc.-but if you are truly passionate about expressing yourself, you can find a way. When you feel as though you can't do something, the simple antidote is action: Begin doing it. Start the process, even if it's just a simple step, and don't stop at the beginning. Take the next step and the next until what you've dreamed about begins to become reality.