Obviously, you have to know what you need now and what you will soon need, then hire or promote from within to meet those needs.

You cannot learn very much about excellence from studying failure.

You shouldn't take pride in your natural talents any more than you should take pride in your sex, your race or color of your hair

There's something unique and different that makes a leader, and it's not about creativity or courage or integrity.... A leader's job is to rally people toward a better future.

Every time you make a rule you take away a choice, and choice, with all of its illuminating repercussions, is the fuel for learning.

There is no shortage of mechanisms by which to measure almost anything.

Too many of the organizations I have observed resemble a farm in Kansas. They have lots of fences and silos as well as a storm cellar.