Obviously, you have to know what you need now and what you will soon need, then hire or promote from within to meet those needs.

We all want the chance to express the very best of ourselves and to be challenged to keep reaching for more. Our time at work affords us this chance - not the only chance, to be sure, but, given that we're there forty or fifty hours a week, it's one of the best.

The true genius of a great manager is his or her ability to individualize. A great manager is one who understands how to trip each person's trigger.

You shouldn't take pride in your natural talents any more than you should take pride in your sex, your race or color of your hair

You cannot learn very much about excellence from studying failure.

We live with them every day, and they come so easily to us that they cease to be precious.

You will learn and grow the least in your areas of weakness.