Obviously, you have to know what you need now and what you will soon need, then hire or promote from within to meet those needs.

American culture is CEO obsessed. We celebrate the hard-charging heroes and mythologize the iconoclastic visionaries. Those people are important.

The opposite of a leader isn't a follower. The opposite of a leader is a pessimist.

Too many companies waste time trying to eliminate their employees' weaknesses when, in fact, they should concentrate on developing their strengths.

Life's tricky for women because they have to make more choices than men. And yes, choice is good, but boy, you better be an expert choice-maker.

The first step is to recognize what you need to know and why you need to know it.

There has to be a way to redirect employee's driving ambition and to channel it more productively. There is. Create heroes in every role. Make every role, performed at excellence, a respected profession.