There has to be a way to redirect employee's driving ambition and to channel it more productively. There is. Create heroes in every role. Make every role, performed at excellence, a respected profession.

As a general rule, people tend to do best what they enjoy doing most.

We all want the chance to express the very best of ourselves and to be challenged to keep reaching for more. Our time at work affords us this chance - not the only chance, to be sure, but, given that we're there forty or fifty hours a week, it's one of the best.

Obviously, you have to know what you need now and what you will soon need, then hire or promote from within to meet those needs.

Most of my work has been in corporations, studying how you build an organization that helps people to identify and work to their strengths.

You will learn and grow the least in your areas of weakness.

Every time you make a rule you take away a choice, and choice, with all of its illuminating repercussions, is the fuel for learning.