Don't waste time trying to put in what was left out. Try to draw out what was left in.

If you want to be clear, act.

Most of my work has been in corporations, studying how you build an organization that helps people to identify and work to their strengths.

The true genius of a great manager is his or her ability to individualize. A great manager is one who understands how to trip each person's trigger.

People quit managers, not jobs.

There's something unique and different that makes a leader, and it's not about creativity or courage or integrity.... A leader's job is to rally people toward a better future.

Companies don't have one culture. They have as many as they have supervisors or managers. You want to build a strong culture? Hold every manager accountable for the culture that he or she builds.