Remember the Golden Rule? "Treat people as you would like to be treated." The best managers break the Golden Rule every day. They would say don't treat people as you would like to be treated. This presupposes that everyone breathes the same psychological oxygen as you. For example, if you are competitive, everyone must be similarly competitive. If you like to be praised in public, everyone else must, too. Everyone must share your hatred of micromanagement.

The fact remains that we have an obligation to discover what we really, really, really want to do (which is probably what we do best) and then do it even better... much better.

You won't find a CEO who doesn't talk about a 'powerful culture' as a source of competitive advantage. At the same time, you'd be hard-pressed to find a CEO who has much of a clue about the strength of that culture.

You shouldn't take pride in your natural talents any more than you should take pride in your sex, your race or color of your hair

The first step is to recognize what you need to know and why you need to know it.

To get the best coaching outcomes, always have your 1-on-1's on your employee's turf not yours. In your office the truth hides.

Your strongest life is built through a continuous practice of designing moment by moment.