People should be hired "as is" and their managers then help them to develop their individual strengths while completing tasks for which they have the greatest aptitude and in which they have the greatest interest.

Clarity is the answer to anxiety. Effective leaders are clear.

The talented employee may join a company because of its charismatic leaders, its generous benefits, and its world-class training programs, but how long that employee stays and how productive he is while he is there is determined by his relationship with his immediate supervisor.

If we have to know without a doubt that the choices we are making are the perfect ones, we risk never making any choices at all.

Focusing on strengths is the surest way to greater job satisfaction, team performance and organizational excellence.

There is no shortage of mechanisms by which to measure almost anything.

The true genius of a great manager is his or her ability to individualize. A great manager is one who understands how to trip each person's trigger.