Huge open source organizations like Red Hat and Mozilla manage the collaboration of hundreds of people who don't know one another and have spent no time hanging around the water cooler.
Margaret HeffernanPhones and soundtracks and Muzak and fountains replace genuine and unpredictable human contact with a seamless soundtrack from a bad movie and a cliche that makes us believe we must all be happy.
Margaret HeffernanAs long as it (an issue) remains invisible, it is guaranteed to remain insoluble.
Margaret Heffernan