Business is not a science; it is not susceptible to experiments that can be controlled and replicated. Everything in business is too unpredictable for that - every business, employee, product, market is different and keeps changing.

When we confront facts and fears, we achieve real power and unleash our capacity for change.

A thinking partner who isn't an echo chamber... How many of us dare to have such collaborators?

If you have never failed at anything, then you haven't been trying hard enough, aren't very imaginative, or have had such extraordinarily good luck that you have come to believe you are invincible.

I don't think you ever know anyone until you see them in action.

Those in powerless positions aren't about to complain about bullying bosses, abusive supervisors or corrupt co-workers. There is no safe way to do so and no process that promises redress.

As long as they are well-intentioned, mistakes are not a matter for shame but for learning