There is no more powerful weapon for change than honesty.

money appears to motivate only our interest in ourselves, making us selfish and self-centered...Money makes people feel self-sufficient, which also means they don't need or care about others; it's each man for himself

When we confront facts and fears, we achieve real power and unleash our capacity for change.

As long as they are well-intentioned, mistakes are not a matter for shame but for learning

Companies don't have ideas. Only people do. And what motivates people are the bonds of loyalty and trust they develop around each other.

Customers who have to come back and spend, or customers who just don't want the hassle of leaving - those are the ones who are most worth attracting.

One of the sad truths about leadership is that, the higher up the ladder you travel, the less you know.