Silence is the language of inertia.

Phones and soundtracks and Muzak and fountains replace genuine and unpredictable human contact with a seamless soundtrack from a bad movie and a cliche that makes us believe we must all be happy.

Once you have power, you are inevitably surrounded by people who have their own agendas and will tell you whatever advances them.

The cell phone has become the adult's transitional object, replacing the toddler's teddy bear for comfort and a sense of belonging.

All businesses and jobs depend on a vast number of people, often unnoticed and unthanked, without which nothing really gets done. They are all human and deserve respect and gratitude.

Companies don't have ideas. Only people do. And what motivates people are the bonds of loyalty and trust they develop around each other.

Instead, we have found ourselves gasping for air in a sea of corruption, dysfunction, environmental degradation, waste, disenchantment and inequality—and the harder we compete, the more unequal we become.