In organizations, real power and energy is generated through relationships. The patterns of relationships and the capacities to form them are more important than tasks, functions, roles, and positions.

Very great change starts from very small conversations, held among people who care.

I believe that our very survival depends upon us becoming better systems thinkers.

It is time to stop waiting for someone to save us. It is time to face the truth of our situation - that we're all in this together, that we all have a voice - and figure out how to mobilize the hearts and minds of everyone in our workplaces and communities.

Without aggression, it becomes possible to think well, to be curious about differences, and to enjoy each other's company.

I think it is quite dangerous for an organisation to think they can predict where they are going to need leadership. It needs to be something that people are willing to assume if it feels relevant, given the context of any situation

Listening is a reciprocal process - we become more attentive to others if they have attended to us.