In organizations, real power and energy is generated through relationships. The patterns of relationships and the capacities to form them are more important than tasks, functions, roles, and positions.

When we can lay down our fear and anger and choose responses other than aggression, we create the conditions for bringing out the best in us humans.

We know from science that nothing in the universe exists as an isolated or independent entity.

Destroying is a necessary function in life. Everything has its season, and all things eventually lose their effectiveness and die.

Thinking is the place where intelligent actions begin. We pause long enough to look more carefully at a situation, to see more of its character, to think about why it's happening, to notice how it's affecting us and others

Organizations are now confronted with two sources of change: the traditional type that is initiated and managed; and external changes over which no one has control.

Aggression only breeds more aggression. It only creates more fear and anger.