Very great change starts from very small conversations, held among people who care.

In this present culture, we need to find the means to work and live together with less aggression if we are to resolve the serious problems that afflict and impede us.

I think it is quite dangerous for an organisation to think they can predict where they are going to need leadership. It needs to be something that people are willing to assume if it feels relevant, given the context of any situation

A leader is one who... Has more faith in people than they do, and . . . who holds opportunities open long enough for their competence to re-emerge.

Aggression only breeds more aggression. It only creates more fear and anger.

Aggression is inherently destructive of relationships. People and ideologies are pitted against each other, believing that in order to survive, they must destroy the opposition.

we can't be creative if we refuse to be confused. Change always starts with confusion; cherished interpretations must dissolve to make way for what's new. Great ideas and inventions miraculously appear in the space of not knowing.