Most people associate command and control leadership with the military.

Life doesn't move in straight lines, and neither does a good conversation.

Power in organizations is the capacity generated by relationships. It is an energy that comes into existence through relationships.

I think a major act of leadership right now, call it a radical act, is to create the places and processes so people can actually learn together, using our experiences

In this new world, you and I make it up as we go along, not because we lack expertise or planning skills, but because that is the nature of reality. Reality changes shape and meaning because of our activity. And it is constantly new. We are required to be there, as active participants. It can't happen without us and nobody can do it for us.

Leadership is a series of behaviors rather than a role for heroes.

Organizations are now confronted with two sources of change: the traditional type that is initiated and managed; and external changes over which no one has control.