Power in organizations is the capacity generated by relationships. It is an energy that comes into existence through relationships.

Aggression is inherently destructive of relationships. People and ideologies are pitted against each other, believing that in order to survive, they must destroy the opposition.

Hopelessness has surprised me with patience.

I've found that I can only change how I act if I stay aware of my beliefs and assumptions. Thoughts always reveal themselves in behavior.

Self-production: the characteristic of living systems to continuously renew themselves and to regulate this process in such a way that the integrity of their structure is maintained. It is a natural process which supports the quest for structure, process renewal and integrity.

Very great change starts from very small conversations, held among people who care.

All social change begins with a conversation.