We need to move from the leader as hero, to the leader as host.

Listening moves us closer, it helps us become more whole, more healthy, more holy. Not listening creates fragmentation, and fragmentation is the root of all suffering.

Ask what's possible, not what's wrong. Keep asking.

In our daily life, we encounter people we are angry, deceitful, intent only on satisfying ere is so their own needs. There is so much anger, distrust, greed, and pettiness that we are losing our capacity to work well together.

Destroying is a necessary function in life. Everything has its season, and all things eventually lose their effectiveness and die.

Aggression only moves in one direction - it creates more aggression.

We've taken disturbances and fluctuations and averaged them together to give us comfortable statistics. Our training has been to look for big numbers, important trends, major variances. Yet it is the slight variations - soft-spoken, even whispered at first - that we need to encourage.