For eons, humans have struggled to find less destructive ways of living together.
Margaret J. WheatleyWithout aggression, it becomes possible to think well, to be curious about differences, and to enjoy each other's company.
Margaret J. WheatleyThere are many benefits to this process of listening. The first is that good listeners are created as people feel listened to. Listening is a reciprocal process - we become more attentive to others if they have attended to us.
Margaret J. WheatleyEveryone in a complex system has a slightly different interpretation. The more interpretations we gather, the easier it becomes to gain a sense of the whole.
Margaret J. WheatleyLet's just keep asking ourselves this question: 'Is what I'm about to do strengthening the web of connections, or is it weakening it?'
Margaret J. WheatleyOne of the great errors organizations make is shutting down what is a natural, life-enhancing process-chaos. We are terrified of chaos. As a manager, it signals failure. But if you move out of control and into an appreciation of natural order, you understand that the only way a system changes is when it is far from equilibrium, when it moves from the 'quiet' we treasure and is confronted with the choice to die or reorganize. And you can't reorganize to a higher level unless you risk the perils of the path through chaos.
Margaret J. Wheatley