Aggression is the most common behavior used by many organizations, a nearly invisible medium that influences all decisions and actions.

For us, someone who is willing to step forward and help is much more courageous than someone who is merely fulfilling the role.

Listening is a reciprocal process - we become more attentive to others if they have attended to us.

Surrendering to life offers some wonderful realizations. We learn we're capable of being in this dance, of working with whatever happens. We learn to trust ourselves and then others and, gradually, we learn that life itself can be trusted.

We would do well to ponder the realization that love is the most potent source of power.

We have created trouble for ourselves in organizations by confusing control with order.

We each create our world by what we choose to notice, creating a world of distinction that makes sense to us. We then 'see' the world through the self we have created.