Aggression is the most common behavior used by many organizations, a nearly invisible medium that influences all decisions and actions.

Listening is a reciprocal process - we become more attentive to others if they have attended to us.

Aggression only breeds more aggression. It only creates more fear and anger.

We are, always, poets, exploring possibilities of meaning in a world which is also all the time exploring possibilities.

In fact, Western culture has spent decades drawing lines and boxes around interconnected phenomena. We've chunked the world into pieces rather than explored its webby nature.

Without aggression, it becomes possible to think well, to be curious about differences, and to enjoy each other's company.

The nature of the global business environment guarantees that no matter how hard we work to create a stable and healthy organisation, our organisation will continue to experience dramatic changes far beyond our control.