Anger can be an effective negotiating tool, but only as a calculated act, never as a reaction.
Mark McCormackThe mental game of business is understanding this Paradox: the better you think you are doing, the greater should be your cause for concern: the more self-satisfied you are with your accomplishments, your past achievements, your 'right moves', the less you should be.
Mark McCormackIn our business, the windows of opportunity open and close with dazzling rapidity...I constantly have to remind people to seize the moment.
Mark McCormackI am convinced that most companies don't maximize their barter possibilities. Instead of aggressively reducing costs by trading their services with those of their suppliers, they seem content to pay top dollar for everything.
Mark McCormack