There are five top superstars in golf, 20 great stars, and 30 good ones. The rest should go and get jobs.

Anger can be an effective negotiating tool, but only as a calculated act, never as a reaction.

Commit yourself to quality from day one ... it's better to do nothing at all than to do something badly.

The mental game of business is understanding this Paradox: the better you think you are doing, the greater should be your cause for concern: the more self-satisfied you are with your accomplishments, your past achievements, your 'right moves', the less you should be.

The best people know that there are two phases in every crisis: the one where you manage it and the other where you learn from it. To succeed you have to do both

If new ideas are the lifeblood of any thriving organisation-and, trust me, they are-managers must learn to revere, not merely tolerate, the people who come up with those ideas.

You don't have to reinvent the wheel, just attach it to a new wagon.