Commit yourself to quality from day one ... it's better to do nothing at all than to do something badly.

If new ideas are the lifeblood of any thriving organisation-and, trust me, they are-managers must learn to revere, not merely tolerate, the people who come up with those ideas.

Short-term can be terminal.

People retire to do what I do every day.

If Thomas Edison had gone to business school, we would all be reading by larger candles.

In our business, the windows of opportunity open and close with dazzling rapidity...I constantly have to remind people to seize the moment.

Round numbers beg to be negotiated, usually by counteroffer round numbers. Odd numbers sound harder, firmer, less negotiable.