Concentrate on each task, whether trivial or crucial, as if it's the only thing that matters.

You don't have to reinvent the wheel, just attach it to a new wagon.

Every discussion in a meeting has a diminishing curve of interest. The longer the discussion goes on, the fewer people will be interested in it.

The best people know that there are two phases in every crisis: the one where you manage it and the other where you learn from it. To succeed you have to do both

Short-term can be terminal.

If new ideas are the lifeblood of any thriving organisation-and, trust me, they are-managers must learn to revere, not merely tolerate, the people who come up with those ideas.

Anger can be an effective negotiating tool, but only as a calculated act, never as a reaction.