The best people know that there are two phases in every crisis: the one where you manage it and the other where you learn from it. To succeed you have to do both
Mark McCormackAll things being equal, people will do business with a friend; all things being unequal, people will still do business with a friend.
Mark McCormackRound numbers beg to be negotiated, usually by counteroffer round numbers. Odd numbers sound harder, firmer, less negotiable.
Mark McCormack