The best people know that there are two phases in every crisis: the one where you manage it and the other where you learn from it. To succeed you have to do both
Mark McCormackIf new ideas are the lifeblood of any thriving organisation-and, trust me, they are-managers must learn to revere, not merely tolerate, the people who come up with those ideas.
Mark McCormackTalk less-you will automatically learn more, hear more, see more-and make fewer blunders.
Mark McCormackThe mental game of business is understanding this Paradox: the better you think you are doing, the greater should be your cause for concern: the more self-satisfied you are with your accomplishments, your past achievements, your 'right moves', the less you should be.
Mark McCormack