All things being equal, people will do business with a friend; all things being unequal, people will still do business with a friend.

Anger can be an effective negotiating tool, but only as a calculated act, never as a reaction.

Commit yourself to quality from day one ... it's better to do nothing at all than to do something badly.

Fear of failure is at least as common as the desire for success. In fact, if harnessed properly, it can be the energy that drives the wheel.

Talk less-you will automatically learn more, hear more, see more-and make fewer blunders.

You don't have to reinvent the wheel, just attach it to a new wagon.

In our business, the windows of opportunity open and close with dazzling rapidity...I constantly have to remind people to seize the moment.